Terms of Service

Last Updated: October 2024

REVELATION CIGAR COMPANY, LLC - TERMS OF SERVICE

These Terms of Service (“Terms”) govern your access to and use of the website operated by Revelation Cigar Company, LLC (the “Company”) located at https://revelationcigars.com (the “Site”), and apply to any transactions, purchases, or subscriptions made through the Site. By accessing or using the Site, or purchasing any products or services, including subscriptions, you agree to be bound by these Terms in full.

If you do not agree to these Terms, you must immediately discontinue your use of the Site and refrain from making any purchases or engaging with the Company’s services.

AGREEMENT AND AMENDMENT TO TERMS

These Terms constitute a binding legal agreement between you (“User” or “Customer”) and Revelation Cigar Company, LLC. The Company reserves the right, at its sole discretion, to modify, amend, or replace these Terms at any time without prior notice. The most current version of the Terms will always be available on the Site. Continued use of the Site after any such changes constitutes your acceptance of the updated Terms. You are responsible for regularly reviewing these Terms for updates.

For inquiries regarding these Terms, you may contact the Company at support@revelationcigars.com.

LEGAL AGE REQUIREMENT AND COMPLIANCE WITH FLORIDA LAW

By accessing or using the Site, and by purchasing any tobacco-related products or services, including subscriptions, you hereby represent and warrant that:

  • You are at least 21 years of age as required by Florida Statutes § 569.002.
  • You are legally permitted to purchase, possess, and consume tobacco products under the laws of your jurisdiction of residence.
  • You will not distribute, resell, or provide any products purchased from the Company to any individuals who are not legally permitted to purchase or consume such products, in compliance with Florida Statutes § 569.101 which prohibits the sale or delivery of tobacco products to persons under 21.

 

The Company will verify the age and legal eligibility of any Customer prior to processing any orders. Revelation Cigar Company, LLC uses a third-party age verification service in compliance with Florida Statutes § 569.14 to ensure that all purchases meet the age requirements for tobacco sales. In the event that the Company cannot verify that you meet the age requirements, your order will be canceled, and a refund will be issued in accordance with the Company’s policies.

RESTRICTION ON DELIVERY OF CIGARS AND TOBACCO PRODUCTS

All cigars and tobacco products purchased through the Site are only available for purchase and delivery to addresses located within the state of Florida. Revelation Cigar Company, LLC will not ship or distribute cigars or other tobacco products outside of Florida.

By placing an order for cigars or tobacco products, the Customer confirms that the delivery address provided is a legal address within the state of Florida. Any attempt to place an order with a non-Florida address for cigars or tobacco products will result in automatic cancellation of the order. The Company reserves the right to refuse or cancel any orders that attempt to ship cigars or tobacco products outside of Florida.

DELIVERY OF CIGAR ACCESSORIES AND NON-TOBACCO PRODUCTS

Revelation Cigar Company, LLC offers cigar accessories and other non-tobacco products, including but not limited to cutters, humidors, lighters, and apparel. These products are available for delivery to any valid address within the United States.

By placing an order for cigar accessories or other non-tobacco products, the Customer confirms that the delivery address provided is a legal U.S. address. Shipping charges and any applicable taxes will be clearly displayed at checkout. 

FLORIDA TAX COMPLIANCE

Revelation Cigar Company, LLC operates in compliance with Florida Statutes § 210 regarding the taxation of tobacco products. All products sold are subject to applicable Florida excise taxes as outlined in Florida Statutes § 210.30. By purchasing from the Site, the Customer agrees to pay all relevant taxes, duties, and fees imposed by Florida law. The Company will automatically calculate and collect these taxes at the point of sale where applicable.

ORDER ACCEPTANCE AND RIGHT TO CANCEL

All orders placed on the Site are subject to acceptance by Revelation Cigar Company, LLC. The Company reserves the right to accept or decline any order, in whole or in part, for any reason at its sole discretion. Orders may be declined or canceled in the following situations, without limitation:

  • Inaccuracies or errors in product descriptions, pricing, or availability.
  • Legal restrictions on the sale of tobacco products in the Customer’s jurisdiction.
  • Issues with Customer payment or fraud detection.
  • Failure to comply with the age verification process in accordance with Florida Statutes § 569.14.

 

If an order is canceled after payment has been processed, the Company will issue a full refund using the original method of payment.

PRICING, TAXES, AND OTHER CHARGES

The prices for products and services displayed on the Site are quoted in U.S. dollars and exclude any applicable taxes, duties, and shipping charges. The Customer is responsible for paying all applicable sales, use, excise, and other taxes or governmental fees imposed in connection with the purchase of any products or services. All sales are in compliance with Florida Statutes § 210 regarding taxation of tobacco products.

Shipping fees and any additional charges will be clearly displayed at the time of checkout.

Revelation Cigar Company, LLC endeavors to provide accurate pricing and product information; however, errors may occur. In the event that a product is listed at an incorrect price or with incorrect information, the Company reserves the right to cancel any orders placed for the product in question, even if the order has been confirmed and payment has been processed.

SHIPPING AND TRANSFER OF RISK

All products will be shipped in compliance with Florida Statutes § 569 and applicable federal, state, and local laws. The Company will arrange shipment of the products to the Customer’s designated Florida address for cigars or U.S. address for non-tobacco products. Title to and risk of loss for the products shall transfer to the Customer upon delivery to the carrier. By placing an order, the Customer acknowledges and agrees that the Company is not responsible for any issues, delays, or damages that may occur during transit.

The Customer is responsible for ensuring compliance with all local and state laws governing the receipt of tobacco products within Florida. Revelation Cigar Company does not ship tobacco products to jurisdictions where such shipments are prohibited. 

NO RETURN POLICY AND REFUND LIMITATIONS

All sales are final. Due to the nature of the products sold by the Company, the Company does not accept returns or issue refunds, except in the case of products that are damaged or defective upon delivery. Any claims for defective or damaged products must be submitted to support@revelationcigars.com within seven (7) days of receipt of the product. The Company may, at its discretion, issue a replacement or credit for the defective or damaged item. 

CUSTOMER SATISFACTION GUARANTEE

While all sales are final, the Company strives to ensure the Customer’s satisfaction. In the event that the Customer is dissatisfied with a cigar received through the subscription service, the Customer may contact info@revelationcigars.com to receive one (1) replacement cigar in the next shipment, subject to availability. This guarantee is limited to one (1) replacement per shipment.

INTELLECTUAL PROPERTY RIGHTS

All content available on the Site, including but not limited to text, logos, images, designs, graphics, and software, is the exclusive property of Revelation Cigar Company, LLC or its licensors, and is protected by U.S. and international copyright laws. Any unauthorized use, reproduction, or distribution of such content is strictly prohibited.

The trademarks, logos, and service marks displayed on the Site are the property of the Company or third parties. Customers are prohibited from using any trademarks, service marks, or logos without the prior written consent of the Company or the respective third party.

SUBMISSIONS AND FEEDBACK

Any comments, feedback, suggestions, or other information provided by the Customer to the Company through the Site or otherwise (collectively, “Submissions”) shall be deemed the property of the Company. The Company shall be entitled to the unrestricted use of such Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to the Customer.

PROHIBITED USES

You agree not to use the Site for any unlawful purposes or any activities that violate any applicable laws, rules, or regulations. The following activities are expressly prohibited:

  • Transmitting any content that is defamatory, abusive, vulgar, or otherwise objectionable.
  • Using the Site to harm minors or any individuals under the legal age for tobacco consumption.
  • Engaging in any activity that could interfere with or disrupt the functioning of the Site.
  • Attempting to circumvent or breach any security measures on the Site.

 

Violation of these provisions may result in the termination of your access to the Site and legal action.

DATA PROTECTION AND PRIVACY

Revelation Cigar Company is committed to protecting your personal information in compliance with Florida Statutes § 501.171 on data privacy. The collection, use, and disclosure of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Site and providing your personal information, you consent to the Company’s collection and use of your personal data as outlined in the Privacy Policy.

ARBITRATION AGREEMENT

You agree that any disputes, claims, or controversies arising out of or related to these Terms, your use of the Site, or any products purchased through the Site shall be resolved exclusively through binding arbitration. Arbitration shall be conducted under the rules of the American Arbitration Association, and the arbitration decision shall be final and binding on both parties.

The arbitration will take place in Florida, and the prevailing party in any arbitration shall be entitled to recover their reasonable attorneys’ fees and costs.

LIMITATION OF ACTIONS

Any claim or cause of action you may have with respect to these Terms or the use of the Site must be commenced within one (1) year after the claim or cause of action arises. Failure to do so will result in a permanent bar of any such claim.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

The Site, including all content, services, and products provided therein, is offered on an “as-is” and “as-available” basis without warranties of any kind, either express or implied. The Company makes no representations or warranties regarding the accuracy, completeness, reliability, or availability of the Site or the products offered.

To the fullest extent permitted by law, Revelation Cigar Company, LLC disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Under no circumstances shall the Company be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to the use of the Site, the purchase or use of products, or any other transactions or communications with the Company.

The Company’s maximum liability for any claim arising out of or related to a purchase shall not exceed the amount paid by the Customer for the product giving rise to the claim.

CUSTOMER RESPONSIBILITY FOR COMPLIANCE WITH LAWS

The Customer is solely responsible for ensuring that their use of the Site and any purchase of products complies with all applicable local, state, and federal laws. The Customer agrees to indemnify and hold harmless the Company from any liability or damages arising from their violation of any laws related to the purchase or use of the Company’s products.

GOVERNING LAW AND JURISDICTION

These Terms and any disputes arising out of or related to them or the use of the Site shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or related to these Terms or the use of the Site shall be brought exclusively in the state or federal courts located in Florida.

FORCE MAJEURE

Revelation Cigar Company, LLC shall not be liable for any failure to perform its obligations under these Terms due to causes beyond its reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, or governmental regulations.

SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason, such provision shall be severable and shall not affect the validity or enforceability of the remaining provisions.

ENTIRE AGREEMENT

These Terms, together with any policies or disclaimers posted on the Site, constitute the entire agreement between the Customer and Revelation Cigar Company, LLC regarding the use of the Site and the purchase of products. No modifications or amendments to these Terms shall be effective unless made in writing and signed by both parties.